Privacy Policy
Effective Date: June 19, 2025
This Privacy Policy explains how AMENA Auto (“we,” “our,” or “us”) collects, uses, shares, and protects personal information when you visit or interact with our website https://www.amenaauto.me. By using the website, you agree to the practices described in this policy.
1. Who We Are
AMENA Auto is a UAE-based automotive business offering a range of services and vehicle-related solutions. This website is operated by AMENA Auto to provide users with information, booking forms, and digital access to our services. For privacy-related concerns, you may contact us at office@amenaauto.me or by phone at +971 4 223 4548.
2. Information We Collect
We may collect personal information such as your name, phone number, email address, and service interests when you fill out a contact or inquiry form. In addition, we may automatically collect technical data such as your IP address, browser type, operating system, device type, location, and on-site interaction behavior using analytics and tracking technologies.
3. How We Collect Information
Information is collected either directly from you through web forms or automatically via cookies, pixels, and third-party tools such as Google Analytics. We also use advertising pixels from LinkedIn, Facebook, and Google, which collect behavioral data to help deliver relevant advertising across platforms.
4. Legal Basis for Processing
Your data is collected and processed based on one or more of the following legal bases: your explicit consent, the performance of a contract or pre-contractual steps, our legitimate business interests in providing and improving our services, or compliance with legal obligations. Where consent is required, we will clearly ask for it through forms or cookie banners.
5. How We Use Your Information
We use your data to respond to your inquiries, provide you with requested services or information, improve our website’s user experience, analyze site usage trends, and offer personalized marketing content. We may also use your data for internal administrative and compliance purposes, as well as for advertising on third-party platforms like LinkedIn, Facebook, and Google.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember user preferences, track engagement metrics, and serve personalized ads. Our site includes a cookie consent mechanism that allows you to choose whether or not to accept non-essential cookies. You may also manage or delete cookies through your browser settings, although doing so may limit some website functionality.
7. Advertising and Marketing
We may use your information to deliver interest-based ads across platforms including LinkedIn, Facebook, Instagram, and Google Ads. These platforms use tracking technologies such as pixels and cookies to display relevant content based on your browsing behavior. You can opt out of targeted advertising through platform privacy settings or your browser’s ad preferences.
8. Third-Party Services and Data Sharing
We do not sell or rent your personal data. However, we may share information with third-party service providers who help us operate our website, deliver services, or analyze performance—such as Google Analytics, Meta (Facebook/Instagram), LinkedIn Ads, and secure hosting providers. These partners are obligated to maintain confidentiality and comply with data protection laws. We may also disclose your information if required to do so by law or government regulation.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy. Once the data is no longer needed, it will be securely deleted or anonymized unless required for legal or administrative obligations. You may request deletion of your data by contacting us at any time.
10. Your Rights
You have the right to access the personal information we hold about you, to request correction or deletion of your data, to object to certain processing activities, and to withdraw any consent previously given. If you would like to exercise any of these rights, please email office@amenaauto.me with your request. We may need to verify your identity before processing your request.
11. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. These include SSL encryption, firewall protection, secure server environments, and limited-access data controls. However, no system can be guaranteed to be fully secure, and we encourage users to take precautions with their own devices and information sharing.
12. Children’s Privacy
This website and our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has submitted personal data to our site, we will take steps to delete the information promptly.
13. International Transfers
As a UAE-based company, your personal information may be transferred to or stored in jurisdictions outside of your own country. By using our website and submitting your data, you consent to such transfers where permitted by applicable law.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or our services. Any updates will be posted on this page with the revised effective date. We recommend checking this page periodically to stay informed about how we handle your data.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us using the details below:
Email: office@amenaauto.me
Phone: +971 4 223 4548
Website: www.amenaauto.me