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Share Knowledge

The regional market is very siloed, with successes and failures equally obscured. By sharing best practices and highlighting success stories, we invite others to join and share and stimulate growth across the board.

Gain Insights

We curate and deliver the latest international and regional news and insights. This gives you a detailed outlook and analysis, and enables more informed decisions and planning.

Do More Business

Changing consumer behaviors coupled with market uncertainty have caught many in the automotive industry off guard. Now, more than ever, it is important to anticipate trends, make decisions based on hard data, and explore better processes.
Driving Automotive Excellence

Empowering Tomorrow's Automotive Leaders with Expert Consulting and Training for Unprecedented Success

AMENA Auto is at the forefront of consultancy and training within the Automotive sector. Our tailored approach empowers OEMs, Dealers, and Importers to exceed their strategic goals and drive market evolution with global insights and regional expertise. Our specialised services are designed not just to meet but to exceed operational and strategic objectives, significantly boosting dealerships profitability and market positioning.

Driving Automotive Excellence: Our Comprehensive Suite of Industry Services

Discover Automotive Mastery Program (AMP), our flagship initiative renowned for transforming Automotive retailers. AMP is a comprehensive journey focusing on critical areas like change management, target achievement, brand enhancement, leadership, and customer experience optimisation for sustainable success and profitability.

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Program Essence

Mastering Automotive Excellence

Tailored and Timely Solutions: Address unique dealership needs with custom strategies in Sales, Aftersales, and Body shops.
Measurable Impact: Data-driven approaches with meaningful KPIs for strategic and operational excellence.
Strategic Roadmap: A blueprint for success in navigating the complexities of the Automotive market.

Core Objectives of AMP

Driving Profitability and Exceptional Service

Boosting Profitability: Enhancing profit margins through operational excellence.
Exceptional Customer Service: Implementing strategies for unmatched customer experiences and loyalty.
Promoting Best Practices: Fostering a culture of continuous improvement and knowledge sharing.

AMP’s Unique Approach

A Comprehensive Methodology for Industry Leadership

Managing Change Effectively

Adapting to the dynamic automotive industry with proven methodologies.

Fostering Leadership Qualities

Building visionary leaders within the Automotive retail space.

Motivating and Retaining Staff

Creating a stimulating work environment for staff retention and motivation.

AMP’s Six Pillars of Excellence 

The Pillars of Your Success with AMP

Dealer/Importer League

Benchmarking and performance tracking for continuous improvement.

Retailer Standards Assurance

Setting the foundation for operational and compliance excellence.

Network Enhancement

Implementing best-in-class practices for optimal network performance.

Operational Excellence

Achieving peak performance in dealership operations.

KPI Optimisation

Focused improvement through targeted KPI management.

NPS (Net Promoter Score)

Utilizing customer feedback to enhance the service journey.

Mystery Shopping

Unveil Authentic Customer Insights

Experience our bespoke Mystery Shopping service, meticulously designed to assess and enhance the customer journey at your dealership. Identify and rectify gaps in customer service to significantly boost ratings and customer satisfaction.

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Management Consulting

Revolutionize Your Operational Strategies

Delve into AMENA’s customised management consulting solutions, designed to overhaul and optimise your dealership’s operations. Align with cutting-edge industry standards and market demands to achieve unparalleled operational efficiency, maximum profitability and market competitiveness.

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Management Consulting

Revolutionize Your Operational Strategies

Delve into AMENA’s customised management consulting solutions, designed to overhaul and optimise your dealership’s operations. Align with cutting-edge industry standards and market demands to achieve unparalleled operational efficiency, maximum profitability and market competitiveness.

Leadership Training

Empower Leaders, Propel Success

Explore our expert leadership programs aimed at fostering influential leaders in the Automotive sector. Cultivate transformative leadership skills that drive positive change, enhance team dynamics, and contribute significantly to your dealership’s overall success.

Sales Training

Accelerate Sales, Maximise Performance

Our sales training goes beyond traditional methods, focusing on innovative techniques to enhance customer engagement and boost sales effectiveness. Employ cutting-edge digital tools and psychological approaches to elevate sales performance and maximise dealership impact.

Aftersales Training

Redefine Customer Service Excellence

Immerse in our aftersales training programs to elevate the customer experience, streamline service operations, and ensure lasting customer loyalty and satisfaction. Resulting in an increase in customer retention, profitability, CSI and NPS.

MONITRR is at the cutting edge of dealer/network management and enhancement, transforming operational practices across the Automotive industry. Global brands such as Jaguar, Land Rover, Volvo, BASF, Volkswagen, BMW, Nissan, and Mercedes-Benz have found significant benefits in using MONITRR.

The application is globally recognized for its excellence and innovation, providing substantial advantages to leading and progressive Automotive OEMs and Dealers/Importers around the world.

WHAT OUR PARTNERS SAYS

Our Partners

Latest Episodes of Autofocus Podcast

AMENA Insights – Special Reports –
Newsletter

The market is changing rapidly and if you want to keep up with it, you need insights on an ongoing basis, We
periodically publish newsletters and insights for the Automotive industry.

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